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Ms. Terri L. Deppe
Title: Office Manager, Center for Fisheries Enhancement, Center for Aquaculture Research and Development
Phone: 941-388-4441, ext 345
Fax: 941-388-6461
Email:
Fields of Competence
Management and administration, knowledge-base authoring, system software support and development, trainer
Experience
2004 - present
Promoted to Office Manager in July, 2004, for Center for Fisheries Enhancement (CFE) and the Center for Aquaculture Research and Development (CARD) at Mote Marine Laboratory in Sarasota FL.
2001 - 2004
Ms. Deppe joined the staff of Mote Marine Laboratory in September 2001 as Administrateive Assistant for CFE and CARD research centers.
Prior to 2004
-- Customer Service Group Manager, The Associates (a financial organization). Knowledge Base authoring, oversight of CSG Business and Technical Call Center Training Departments including web site development, and relocating a call center to Dallas, TX from Lexington, KY.
-- Information Analyst, The Associates. Administrator for Remedy Action Request System used for problem management, and for Netman used for change management; system development and maintenance; development of all training materials, documentation and facilitating user training.
-- Senior Microcomputer Specialist, The Associates. Corporate-wide telephone support for DOS/Windows based applications; branch hardware installations and support; coordination of staff functions; assisting management in assigned projects.
-- Quantitative Business Analyst, Teachers Credit Union. Consultative role in the development of information processing solutions, project management, electronic forms design and maintenance, data analysis and validation, and system/user support.
-- Manager, Office Automation and Computer Operations and Bank Officer, Ameritrust Indiana Corporation. Supervision and control of mid-range and microcomputer environment, accountable for budgeting, vendor contact, system maintenance, application development, staff and user training, and overall system development. Liaison to user group community regarding application development, procedures, problems, and training. Co-Chair, Microcomputer Task Force to define and review microcomputer standards.
-- Cash Management Clerk, Ameritrust Indiana Corporation.
-- Lockbox Data Entry Operator, Ameritrust Indiana Corporation. Education B.S. Management and Administration, Indiana University, South Bend, Indiana Department: Directorate of Fisheries & Aquaculture
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